Compliance at WD-40 Company
I joined WD-40 Company just under three years ago as their Regulatory Compliance Specialist, tasked with ensuring our products comply with regulations across a diverse and far-reaching trading bloc. Our geographical range can bring challenges; from Europe with its comprehensive regulatory structure and strict obligations, to markets that are still developing their requirements and where we apply “best practice” to ensure our users are protected.
I came from a large corporation, and one of the first things I noted was that with WD-40 Company being a small company with a wide scope, there are learning opportunities galore – when I joined I didn’t know I was going to become familiar with the consumer goods regulations in Uzbekistan! Things can also move quite quickly, as the company has more flexibility due to its size.
Compliance can sometimes be a tricky role, often seen as “red tape” that can add cost or complexity to projects, but at WD-40 Company the drive to stick to our values is a huge boost. Our top value, “Doing the right thing” is aligned with the intent of all the regulations on chemical product safety. Whatever we do, it must be the right thing for our customers, our suppliers, and the people who use our product every day.
The regulations are not always prescriptive and some interpretation is needed, but WD-40 Company takes accountability seriously and always tries to take the route that is the best for both our business and our customers globally. This can mean sorting through different solutions; some approaches may prove problematic for departments when it comes to fulfilling individual and team goals. However, it’s one of the benefits of being a small company – it’s easy to find who to talk to, and to work together to choose the right approach!
Time has flown since joining WD-40 Company, and it’s easy to see why they have tribe members who have been here 20-odd years. There’s a lot of pride in our brand, and our passion for what we bring to market is evident beyond just the sales and marketing departments. Each department has their own goals, but the shared responsibility for doing the product justice means we still feel part of the same tribe.